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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Ross

November 12, 2025

5  out of  5
rating by Bob Ross
"Sarah has managed all of my policies and been incredibly helpful when needed."
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Trey Lowe

November 11, 2025

5  out of  5
rating by Trey Lowe
"Previously I would switch insurance companies every year. Almost two years ago, Abby reached out to me on a homeowners policy and I haven't looked back since. This agency and specifically Abby B have been fast to respond, courteous, patient, competent, and well priced. As of today, I couldn't recommend Abby and the Mehan Team more."
We responded:
"Thank you, Trey, for sharing your experience with us. It's wonderful to hear that Abby and the team have made such a positive impact on your insurance journey. We strive to provide responsive, courteous, and competent service, and it's great to know we've met your expectations. Your recommendation means a lot to us, and we're grateful for your trust and support."
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Tammy Daniels

November 10, 2025

5  out of  5
rating by Tammy Daniels
"I just love Abby!!! She’s the best!!!! She always answers my questions and is there whenever I need her!"
We responded:
"It's wonderful to hear such positive feedback about Abby! We're delighted to know she has been able to assist you effectively and provide the support you need. Your satisfaction is very important to us, and your kind words motivate us to continue delivering excellent service. Thank you for sharing your experience!"
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Brittany Beachy

November 10, 2025

5  out of  5
rating by Brittany Beachy
"We switched from progressive to State Farm recently. Blake was amazing throughout the entire process. He communicated quickly and efficiently. We couldn’t have asked for a better agent to help us out."
We responded:
"Thank you, Brittany, for sharing your experience. It's wonderful to hear that Blake provided such excellent service during your switch to State Farm. We're delighted that he was able to assist you efficiently and meet your expectations. Your feedback is greatly appreciated, and we're here to help with any future needs you may have."
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Selena Riordan

November 6, 2025

5  out of  5
rating by Selena Riordan
"Abby Briley took over our account and we are very happy with her. She is courteous, prompt, knowledgeable and responsive to all our insurance needs."
We responded:
"Thank you, Selena, for sharing your positive experience with Abby. It's wonderful to hear that her courteous and prompt service has met your insurance needs so well. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Mahnaz Boloury

November 5, 2025

5  out of  5
rating by Mahnaz Boloury
"I had such a great experience working with Sara. She was helpful, professional, throughout the entire process of setting up my car insurance. I truly appreciate her dedication . Highly recommend her ."
We responded:
"Mahnaz, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Zach was able to do just that for your auto, homeowner's, and life policies! We appreciate you putting your trust in our office to help protect what matters most."
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Jeff Mabry

November 4, 2025

5  out of  5
rating by Jeff Mabry
"Sarah made it easy and explained everything. Got documents to me quickly too. Thanks Sarah!"
We responded:
"Thank you, Jeff, for sharing your experience with us. It's wonderful to hear that Sarah was able to make the process easy and clear for you. We appreciate your feedback and are glad to know that you received your documents promptly. Your satisfaction is important to us, and we're here to assist you with any future needs."
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GARY NICHOLS

November 4, 2025

5  out of  5
rating by GARY NICHOLS
"Very professional service. Quick to follow-up ref returning calls and responding to my emails. I sold my first 13 yr old staffing service to a public Corp and built another staffing service, Cortech International/JobRus which now is a 25 yr old service billing $400 mil a yr. My partner bought me out when I decided to retire. Service and communication is very important to me. It is a joy to be on the receiving end"
We responded:
"Thank you, Gary, for sharing your experience and for the kind words about our service. It's wonderful to hear that our communication and responsiveness met your expectations, especially given your impressive background in building successful businesses. We truly value your feedback and are delighted to have you as a customer. Your satisfaction is important to us, and we're here to assist you whenever you need."
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Andrea Nicklow

November 4, 2025

5  out of  5
rating by Andrea Nicklow
"I have been with Statefarm for over 23 years. Highly recommend!!!"
We responded:
"Thank you, Andrea, for your incredible loyalty and for sharing your positive experience. It's wonderful to hear that you highly recommend our services. Your trust and support over the years mean a lot to us. We're here to continue providing you with the best service possible."
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Stephanie Holloway

October 31, 2025

5  out of  5
rating by Stephanie Holloway
"Nick Hembree was so amazing! Quick, professional, and found me the best deal on my car insurance". He also showed excellent service, I highly recommend him for his helpfulness with prompt responses! Thank you Nick!!"
We responded:
"Thank you, Stephanie, for sharing your experience with Nick. It's wonderful to hear that he was able to assist you quickly and professionally, finding the best deal for your car insurance. Your recommendation and kind words about his service mean a lot. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Dennis Hall

October 31, 2025

5  out of  5
rating by Dennis Hall
"Thank you for your quick response to my need of a new ID insurance card. I appreciate how fast you handled this request."
We responded:
"Thank you, Dennis, for sharing your positive experience. It's great to hear that you were satisfied with the promptness of receiving your new ID insurance card. Your feedback is truly appreciated, and we're glad we could assist you efficiently."
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Eric Bell

October 28, 2025

5  out of  5
rating by Eric Bell
"I recently switched State Farm offices, and the experience is night and day. Nothing but positive things to say about Matt Mehan's office. My agent Sarah Rousselot is always responsive and informative. I definitely feel like I'm in good hands."
We responded:
"Thank you, Eric, for sharing your experience with us. We're delighted to hear that Sarah has been responsive and informative, making you feel well taken care of. Your feedback is greatly appreciated, and we're glad to have you with us."
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Kasey Ivey

October 20, 2025

5  out of  5
rating by Kasey Ivey
"Abby Briley is amazing. She gave me a quick quote for car and home insurance. So easy to talk to!"
We responded:
"Thank you, Kasey, for sharing your positive experience with Abby. It's wonderful to hear that she was able to provide you with a quick quote and that you found the process easy. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Nancy Long

October 15, 2025

5  out of  5
rating by Nancy Long
"Sarah was quick to respond to an email sent asking for assistance in changing my payment information. Prompt, all the information I needed and professional!"
We responded:
"Thank you, Nancy, for sharing your experience with us. It's wonderful to hear that Sarah was able to assist you promptly and professionally with your payment information. We appreciate your feedback and are glad to know you received all the information you needed. Your satisfaction is important to us, and we're here to help whenever you need it."
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Rita Davis

October 8, 2025

5  out of  5
rating by Rita Davis
"When speaking to the representative, quoted prices for renters and comprehensive, which turned out great the young lady. That helped me was patient and very respectful. Thank you again."
We responded:
"Thank you for sharing your positive experience, Rita. It's wonderful to hear that our representative was able to assist you with patience and respect, and that you were pleased with the quoted prices for renters and comprehensive insurance. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Lisa Pirkle

October 8, 2025

5  out of  5
rating by Lisa Pirkle
"I was contemplating leaving this agency and then I spoke with Sarah about my concerns and I stayed. Sarah is one of the few who truly cares about what customer service really is. I wish I could have this level of customer service with all of the businesses I deal with. Excellent job Sarah!"
We responded:
"Thank you, Lisa, for sharing your experience. It's wonderful to hear that Sarah was able to address your concerns and provide the exceptional service you deserve. We strive to ensure every interaction reflects our commitment to customer care, and your feedback is greatly appreciated. If there's anything else we can assist you with, please feel free to reach out."
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Sandra Bergman

September 29, 2025

5  out of  5
rating by Sandra Bergman
"State farm has the kindest and most professional agents ever.I can't believe how helpful they are ,if you ..need assistance this is the place to go they explain everything so well ."
We responded:
"Thank you, Sandra, for sharing your positive experience. It's wonderful to hear that our team was able to assist you effectively and provide clear explanations. Your feedback is greatly appreciated and encourages us to continue delivering excellent service."
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Chris Coleman

September 29, 2025

5  out of  5
rating by Chris Coleman
"Great, prompt & professional service"
We responded:
"Thank you, Chris, for sharing your positive experience with us. It's wonderful to hear that you found our service prompt and professional. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Jamie Arthur

September 26, 2025

5  out of  5
rating by Jamie Arthur
"I have been a State Farm customer for over 25 years due to the customer service and the care of the agents.Sarah in particular goes out of her way to make sure all your needs are met and your questions are answered. She is so lovely to work with!"
We responded:
"Thank you, Jamie, for sharing your experience and for being a loyal State Farm customer for over 25 years. It's wonderful to hear that Sarah has been providing exceptional service and care. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Donna Sims

September 24, 2025

5  out of  5
rating by Donna Sims
"Thank you to Sarah & Nick in this office. They are both prompt & extremely helpful & knowledgable . I say this with confidence after being in their same position at another office for 44 years."
We responded:
"Thank you for sharing your experience with Sarah and Nick. It's wonderful to hear that their promptness and expertise made such a positive impression, especially from someone with your extensive background in the field. Your feedback is greatly appreciated and will be shared with the team."
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Shana Shell (vonshe)

September 19, 2025

5  out of  5
rating by Shana Shell (vonshe)
"They always help me with changes and updates to my policy when needed. A very swift and professional staff."
We responded:
"Thank you, Shana, for sharing your positive experience. It's great to hear that our team has been able to assist you promptly and professionally with your policy changes and updates. Your feedback is truly appreciated, and we're glad to have you as a valued customer."
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Paul Marotta

September 15, 2025

5  out of  5
rating by Paul Marotta
"I've been with Matt Mehan State Farm for over 12 years. They are top notch and provide great customer service. Sarah is always available and provides a personal touch. I would highly recommend them to anyone."
We responded:
"Thank you, Paul, for your kind words and for being a loyal customer for over 12 years. It's wonderful to hear that you've had such positive experiences with our team. Sarah and the rest of us are committed to providing excellent service and a personal touch. Your recommendation means a lot to us."
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Charlene Michele Scott

September 12, 2025

5  out of  5
rating by Charlene Michele Scott
"Absolutely love this office staff they are always available when we need them helping us navigate weither its personal or our business ins. . Thanks guys for all you do for us ."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that our team has been able to assist you with both your personal and business insurance needs. Your support means a lot to us, and we're here whenever you need us. "
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Yolanda Kelley

September 4, 2025

1  out of  5
rating by Yolanda Kelley
"Unorganized find another insurance company to handle your insurance needs. Please go over all conversations/paperwork because they will say they didn't receive it. Or we didn't have that conversation. Actual score -5. This Agent really put me in a bind"
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ruby and son

August 26, 2025

5  out of  5
rating by ruby and son
"Nick was the absolute best!! would’ve thought I was on the phone with my little brother the whole time. Loved him 10/10 would recommend Nick H."
We responded:
"Thank you for sharing your wonderful feedback! It's fantastic to hear that Nick made such a positive impression and provided you with an exceptional experience. We truly appreciate your recommendation and are delighted to know that you felt so comfortable during your interaction. Your satisfaction is our top priority, and we're grateful for your support."