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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Vivian

Bill Vivian

March 31, 2026

5  out of  5
rating by Bill Vivian
"Rachel Payne did a great job of removing our totaled vehicle and adding our new vehicle."
We responded:
"Thank you, Bill, for sharing your experience with us. It's wonderful to hear that Rachel was able to assist you effectively with your vehicle changes. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help with any future needs."
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Roxann Johnson

March 30, 2026

5  out of  5
rating by Roxann Johnson
"Thank for your quick response to my request Ms. Rousselot."
We responded:
"Thank you for your kind words and for taking the time to leave a review. It's wonderful to hear that you were pleased with the quick response to your request. Your satisfaction is very important to us, and we're glad to have met your expectations. If you need any further assistance, please feel free to reach out."
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Janie Brown

March 30, 2026

5  out of  5
rating by Janie Brown
"She's always professional and always helpful"
We responded:
"Thank you, Janie, for your kind words and for taking the time to share your experience. It's wonderful to hear that you find the service professional and helpful. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Gordon Erickson

March 28, 2026

5  out of  5
rating by Gordon Erickson
"They do a terrific job from the moment you call and with any follow up. Glad they are my agent."
We responded:
"Thank you, Gordon, for sharing your positive experience. It's wonderful to hear that you feel well-supported from the initial call through to any follow-ups. Your satisfaction is very important to us, and we're glad to be your choice for insurance needs."
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Dru Hatcher

March 26, 2026

5  out of  5
rating by Dru Hatcher
"Sarah has been so very helpful with everything we need along the way. We are so grateful for her help with things. Terrific job !!!!"
We responded:
"Thank you, Dru, for sharing your positive experience with us. It's wonderful to hear that Sarah has been so helpful and that you are satisfied with the service provided. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance needs."
Profile photo of faisal mithawala

faisal mithawala

March 26, 2026

5  out of  5
rating by faisal mithawala
"Sarah Rousselot is the best customer service person I have ever dealt with. Easy to talk to, understood my request, responded promptly, and took care of the problem. Simply outstanding :)"
We responded:
"Thank you for sharing your positive experience with Sarah. It's wonderful to hear that she was able to assist you effectively and provide outstanding service. Your feedback is greatly appreciated and will be shared with the team. We're glad to have met your expectations and look forward to continuing to serve you."
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Laara Doorley

March 26, 2026

5  out of  5
rating by Laara Doorley
"Sarah Rousselot did a great job helping me to save money on our home and auto policies! This has been such a hassle free process! Thank you!"
We responded:
"It's wonderful to hear about your positive experience with Sarah and how she helped you save on your home and auto policies. We're delighted that the process was hassle-free for you. Your feedback is greatly appreciated, and we're here to assist you with any future needs. Thank you for taking the time to share your experience!"
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Rudy Camacho

March 19, 2026

5  out of  5
rating by Rudy Camacho
"Ask to speak with Ms. Sarah Rousselot! She will get you taken care, she will make it quick & hassle free. Will do her best to get you the best rates! Thank you Ms. Rousslot GOD bless you!"
We responded:
"Thank you, Rudy, for sharing your positive experience! It's wonderful to hear that Sarah was able to assist you efficiently and help you find great rates. Your kind words and appreciation mean a lot. We look forward to continuing to serve your insurance needs."
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Stan Parrott

March 13, 2026

5  out of  5
rating by Stan Parrott
"Thanks, Sara for staying in front of this and getting this corrected on my Auto policy."
We responded:
"Thank you, Stan, for sharing your positive experience. It's great to hear that Sara was able to assist you effectively with your Auto policy. Your feedback is truly appreciated."
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Kirby Goodrum

March 12, 2026

5  out of  5
rating by Kirby Goodrum
"Great insurance …Phenomenal people they always & I mean always treat you right the best insurance around !!! Sarah took care of me and my family needs in a timely manner.. thanks again !!!"
We responded:
"Thank you, Kirby, for sharing your experience with us. It's wonderful to hear that Sarah and the team were able to meet your family's needs promptly. We truly appreciate your kind words and are glad to know you feel well taken care of. Your feedback means a lot to us!"
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Christian Larsen

March 11, 2026

5  out of  5
rating by Christian Larsen
"Thank you Sarah, got my ID card per email in minutes. Great job."
We responded:
"Thank you, Christian, for sharing your positive experience! It's wonderful to hear that Sarah was able to assist you quickly and efficiently. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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George Stonecypher

March 10, 2026

5  out of  5
rating by George Stonecypher
"He was prompt getting my information to me in my book. That’s good."
We responded:
"Thank you, George, for sharing your feedback. It's great to hear that you found the service prompt and helpful. Your satisfaction is important to us, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."
Profile photo of Melissa Moon

Melissa Moon

March 8, 2026

5  out of  5
rating by Melissa Moon
"Sarah Rousselot was such a pleasure to speak with. I needed to add an insurance policy very quickly for a newly purchased vehicle, while also having the comfort of knowing that the old car I’m getting rid of won’t be charged insurance again before I can donate it and drive it to the donation center while still insured. Sarah was able to postpone my date of being charged to allow me to do all this, in less than 5 minutes, as I was short on time and had to get ready for work!"
We responded:
"Thank you, Melissa, for sharing your experience with us. It's wonderful to hear that Sarah was able to assist you efficiently with your insurance needs for your new vehicle while ensuring your old car was handled smoothly. We appreciate your feedback and are glad we could help make the process quick and convenient for you. Your satisfaction is important to us, and we're here to support you with any future insurance needs."
Profile photo of Robert Garris

Robert Garris

March 6, 2026

5  out of  5
rating by Robert Garris
"Sarah is friendly, knowledgeable and thorough! She is also super fast and turned around my quotes within an hour!"
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that Sarah was able to assist you so efficiently and provide you with the information you needed quickly. Your feedback is greatly appreciated, and we're glad to know that our team's efforts are making a positive impact. If there's anything else we can do for you, please let us know."
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Jackie Pointer

March 6, 2026

5  out of  5
rating by Jackie Pointer
"Talk with Sarah. She’ll help you out no matter what the circumstances. She’s smart and hardworking, everything you’re looking for when working with an insurance company."
We responded:
"Thank you, Jackie, for sharing your positive experience with Sarah. It's wonderful to hear that she was able to assist you effectively and meet your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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sareah glotkowski

March 4, 2026

5  out of  5
rating by sareah glotkowski
"They are always kind, always help with whatever you need and if they can’t they will figure out a way to make it happen. I have been using Matt Mehen State Farm for going on 4 years. Even with a local branch in my hometown. Sarah Rousselot Has helped me with a number of things such as getting documents I needed for my home owners insurance. She has made it easy to handle my claim without having to use the automated system. All together Matt Mehan Statefarm is by far the best!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Sarah and the team have been able to assist you effectively over the years. We're delighted to know that our efforts to provide personalized service have made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. "
Profile photo of Brendan Crowe

Brendan Crowe

March 3, 2026

5  out of  5
rating by Brendan Crowe
"Sarah had me insured and on the road after I bought a new car from a private seller in less than 15 minutes! Thank you!"
We responded:
"Thank you for sharing your experience, Brendan. It's fantastic to hear that Sarah was able to assist you so efficiently and get you on the road quickly with your new car. We appreciate your feedback and your trust in us for your insurance needs. If there's anything else we can do for you, please let us know."
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debbie williams

March 3, 2026

5  out of  5
rating by debbie williams
"Always helpful and efficient."
We responded:
"Thank you, Debbie, for sharing your positive experience. It's wonderful to hear that you find our service helpful and efficient. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Kim McGibony

Kim McGibony

March 2, 2026

5  out of  5
rating by Kim McGibony
"They have gone above what I expected to help with an issue."
We responded:
"Thank you, Kim, for sharing your experience and for the excellent rating. It's wonderful to hear that our team exceeded your expectations in resolving your issue. We are committed to providing exceptional service and support to all our clients. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service."
Profile photo of Melanie Haigwood

Melanie Haigwood

February 27, 2026

5  out of  5
rating by Melanie Haigwood
"Sarah is always right there to help me! I appreciate her pleasant demeanor, excellent customer service, and professionalism. Thank you!!"
We responded:
"Thank you, Melanie, for sharing your positive experience with us. It's wonderful to hear that Sarah has been able to assist you with such professionalism and excellent customer service. Your feedback is greatly appreciated and motivates us to continue providing the best support possible. Thank you for choosing us for your insurance needs!"
Profile photo of Nate King

Nate King

February 26, 2026

5  out of  5
rating by Nate King
"They were great for me and my family. I appreciate 🙏 their professionalism."
We responded:
"Thank you, Nate, for sharing your positive experience. It's wonderful to hear that our professionalism made a difference for you and your family. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Tracy Dorsey

Tracy Dorsey

February 25, 2026

5  out of  5
rating by Tracy Dorsey
"Very helpful and the best overall pricing. Taylor was excellent. She answered all my questions and got me exactly what I asked for."
We responded:
"Thank you, Tracy, for sharing your positive experience with us. We're delighted to hear that Taylor was able to assist you effectively and provide you with the best pricing. Your satisfaction is our priority, and it's great to know that all your questions were answered. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Brandy Silvers

Brandy Silvers

February 23, 2026

5  out of  5
rating by Brandy Silvers
"Sarah @ Matt Megan State Farm was great she got my policy changed very quickly and even lowered my bill"
We responded:
"Thank you, Brandy, for sharing your experience. It's wonderful to hear that Sarah was able to assist you efficiently and even help lower your bill. Your feedback is greatly appreciated, and we're glad to have met your expectations. If there's anything else we can do for you, feel free to let us know."
Profile photo of Ken Paul

Ken Paul

February 20, 2026

5  out of  5
rating by Ken Paul
"Great service; patience was great and got a great premium."
We responded:
"Thank you, Ken, for sharing your positive experience. It's wonderful to hear that you appreciated the service and found the premium to be satisfactory. Your feedback is greatly valued and motivates us to continue providing excellent service."
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Receptionist Mack

February 20, 2026

5  out of  5
rating by Receptionist Mack
"Sarah was great! You made the process painless. I look forward to working with you! Mack"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Sarah made the process painless for you. We look forward to continuing to work with you and providing the best service possible."