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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Stonecypher

March 10, 2026

5  out of  5
rating by George Stonecypher
"He was prompt getting my information to me in my book. That’s good."
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Melissa Moon

March 8, 2026

5  out of  5
rating by Melissa Moon
"Sarah Rousselot was such a pleasure to speak with. I needed to add an insurance policy very quickly for a newly purchased vehicle, while also having the comfort of knowing that the old car I’m getting rid of won’t be charged insurance again before I can donate it and drive it to the donation center while still insured. Sarah was able to postpone my date of being charged to allow me to do all this, in less than 5 minutes, as I was short on time and had to get ready for work!"
We responded:
"Thank you, Melissa, for sharing your experience with us. It's wonderful to hear that Sarah was able to assist you efficiently with your insurance needs for your new vehicle while ensuring your old car was handled smoothly. We appreciate your feedback and are glad we could help make the process quick and convenient for you. Your satisfaction is important to us, and we're here to support you with any future insurance needs."
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Robert Garris

March 6, 2026

5  out of  5
rating by Robert Garris
"Sarah is friendly, knowledgeable and thorough! She is also super fast and turned around my quotes within an hour!"
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that Sarah was able to assist you so efficiently and provide you with the information you needed quickly. Your feedback is greatly appreciated, and we're glad to know that our team's efforts are making a positive impact. If there's anything else we can do for you, please let us know."
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Jackie Pointer

March 6, 2026

5  out of  5
rating by Jackie Pointer
"Talk with Sarah. She’ll help you out no matter what the circumstances. She’s smart and hardworking, everything you’re looking for when working with an insurance company."
We responded:
"Thank you, Jackie, for sharing your positive experience with Sarah. It's wonderful to hear that she was able to assist you effectively and meet your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Brendan Crowe

March 3, 2026

5  out of  5
rating by Brendan Crowe
"Sarah had me insured and on the road after I bought a new car from a private seller in less than 15 minutes! Thank you!"
We responded:
"Thank you for sharing your experience, Brendan. It's fantastic to hear that Sarah was able to assist you so efficiently and get you on the road quickly with your new car. We appreciate your feedback and your trust in us for your insurance needs. If there's anything else we can do for you, please let us know."
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Nate King

February 26, 2026

5  out of  5
rating by Nate King
"They were great for me and my family. I appreciate 🙏 their professionalism."
We responded:
"Thank you, Nate, for sharing your positive experience. It's wonderful to hear that our professionalism made a difference for you and your family. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Brandy Silvers

February 23, 2026

5  out of  5
rating by Brandy Silvers
"Sarah @ Matt Megan State Farm was great she got my policy changed very quickly and even lowered my bill"
We responded:
"Thank you, Brandy, for sharing your experience. It's wonderful to hear that Sarah was able to assist you efficiently and even help lower your bill. Your feedback is greatly appreciated, and we're glad to have met your expectations. If there's anything else we can do for you, feel free to let us know."
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Receptionist Mack

February 20, 2026

5  out of  5
rating by Receptionist Mack
"Sarah was great! You made the process painless. I look forward to working with you! Mack"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Sarah made the process painless for you. We look forward to continuing to work with you and providing the best service possible."
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mike

February 17, 2026

5  out of  5
rating by mike
"Efficient and solved my issue quickly."
We responded:
"Thank you, Mike, for sharing your experience. It's great to hear that we were able to address your issue efficiently. Your feedback is truly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Monideep Dutt

February 9, 2026

5  out of  5
rating by Monideep Dutt
"Sarah Rousellot is an excellent customer service team member of Statefarm, who is prompt in responding to questions and works closely with customers in regard to their specific insurance needs. I would highly recommend her."
We responded:
"Thank you for sharing your positive experience with Sarah. It's wonderful to hear that she has been prompt and attentive to your insurance needs. Your recommendation means a lot, and we appreciate your feedback."
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Jo Ann Putnam

February 6, 2026

5  out of  5
rating by Jo Ann Putnam
"I switched to Matt Mehan State Farm Insurance from a recommendation from my daughter. She had recently switched to this agency for homeowner's and auto insurance. My former insurance agency had discontinued providing service in my state for homeowners and rental home policies. So I spoke with a great agent, Zach Canada, who submitted 3 policies for approval. This was a problem with one of the properties for coverage, but Zach got busy finding a way to get coverage and he was successful! He has been a great agent, very helpful, and worked to provide a way so my total coverage will be with his agency."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Zach was able to assist you effectively and find a solution for your coverage needs. We're glad to have you as part of our agency and appreciate your trust in us for your insurance needs. Your feedback is invaluable, and we're committed to providing the best service possible."
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Nancy Mehan

February 4, 2026

5  out of  5
rating by Nancy Mehan
"I had an accident claim and Sarah was a huge help and made sure I was taken care of. She was kind and Caring and very thorough."
We responded:
"Thank you, Nancy, for sharing your experience. It's wonderful to hear that Sarah was able to assist you so effectively during your accident claim. Providing kind, caring, and thorough service is something we strive for, and your feedback is greatly appreciated. If you need any further assistance, please feel free to reach out."
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Daniel Stephenson

February 3, 2026

5  out of  5
rating by Daniel Stephenson
"Great customer service!"
We responded:
"Thank you, Daniel, for your wonderful feedback! It's fantastic to hear that you had a great experience with our customer service. We truly appreciate your support and look forward to continuing to assist you with your insurance needs."
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Raynell

January 30, 2026

5  out of  5
rating by Raynell
"Very good!!"
We responded:
"Thank you, Raynell, for your fantastic review! It's wonderful to know you had a very good experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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John Dirksen

January 29, 2026

5  out of  5
rating by John Dirksen
"Sarah Rousselot at Matt Mehan State Farm has done a fabulous job for us. Always bright and cheerful. Super helpful with any problems you might run into. Thorough and detailed. What a wonderful person to have on your side when things get messy!"
We responded:
"Thank you, John, for sharing your experience with Sarah at Matt Mehan State Farm. It's fantastic to hear that her bright and cheerful demeanor, along with her thorough and detailed approach, made a positive impact. We're delighted to know she has been super helpful and supportive. Your feedback is greatly appreciated!"
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Nathan

January 28, 2026

5  out of  5
rating by Nathan
"Zach is awesome. Very knowledgeable, patient, and likable. Helped get us exactly what we need."
We responded:
"Thank you, Nathan, for sharing your experience. It's wonderful to hear that Zach was able to assist you so effectively. We're glad he could help you find exactly what you needed. Your feedback is greatly appreciated."
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Donna Dav

January 27, 2026

5  out of  5
rating by Donna Dav
"They are the most cordial people that I have worked with. Thanks to all in the office. They do listen to you... thanks for your help"
We responded:
"Thank you, Donna, for your kind words and for taking the time to share your experience. We're delighted to hear that you found our team cordial and attentive. Listening to our customers and providing the best possible service is our top priority. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Timothy Greene

January 26, 2026

5  out of  5
rating by Timothy Greene
"Enough cannot be said how amazing these people are. Other insurance companies need to take note. Thank you Sarah Rousselot for actually helping and caring for me as a customer. I will probably be a lifelong customer! Respect!"
We responded:
"Thank you, Timothy, for sharing such a positive review. It's wonderful to hear that Sarah and the team have made such a great impression. Your kind words and loyalty mean a lot to us. We're committed to providing the best service possible and are glad to have you as part of our community."
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Meme J

January 26, 2026

5  out of  5
rating by Meme J
"I reached out to Zach at State Farm for personal, auto, and business insurance quotes, and I couldn’t be happier. The rates were low, the coverage was better than what I had before, and Zach was amazing, very patient, knowledgeable, and easy to work with. Zach is highly recommend!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Zach was able to assist you with your insurance needs and that you found our rates and coverage to be satisfactory. We appreciate your recommendation and look forward to continuing to serve you."
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MJ Meeks

January 22, 2026

5  out of  5
rating by MJ Meeks
"I added a new vehicle to our insurance coverage and deleted a vehicle that was sold. Sarah Rousselot assisted me with making changes to our coverage very efficiently. Sarah was professional, knowledgeable, and pleasant to work with. I highly recommend working with Sarah for any of your insurance needs at State Farm-Matt Mehan Agency. MJ Meeks"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Sarah was able to assist you efficiently and provide the professional and pleasant service you deserve. Your recommendation means a lot, and we're glad to have been able to help with your insurance needs. If there's anything else you need, feel free to reach out."
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Michael Birdsong

January 15, 2026

5  out of  5
rating by Michael Birdsong
"I made the switch to Matt Mehan State Farm last year due to a strong recommendation of Sarah Rousselot, and she has exceeded all expectations. I could not be more thrilled with her service and professionalism. She has kept my wife and I up to date on everything policy related (home and auto) and the best offers available in a proactive and courteous manner. I highly recommend Sarah and the agency she works for."
We responded:
"Thank you, Michael, for sharing your experience with us. It's wonderful to hear that Sarah has exceeded your expectations and provided you with exceptional service. Keeping you informed and ensuring you have the best offers is our priority, and we're glad to know Sarah has delivered on that. Your recommendation means a lot to us, and we're grateful to have you and your wife as part of our State Farm family."
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Laura O

January 15, 2026

5  out of  5
rating by Laura O
"After contacting State Farm for policy rates,I could not believe the difference. The rates were so much better than my current company in Georgia that we switched our auto and home insurance. My agent Abbey Briley has been absolutely amazing. Very helpful every time. My husband and I are so happy with our service with Matt Mehan’s office. Thanks again"
We responded:
"Thank you, Laura, for sharing your experience. It's wonderful to hear that Abbey has been so helpful and that you're pleased with the rates and service from our office. We're delighted to have you and your husband as part of our State Farm family and appreciate your trust in us for your auto and home insurance needs. Your feedback means a lot to us."
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Bettina Baker

January 15, 2026

5  out of  5
rating by Bettina Baker
"Abby is so friendly, kind and easy to work with. I am grateful for her."
We responded:
"Thank you for sharing your positive experience with Abby. It's wonderful to hear that she made such a great impression with her friendliness and kindness. Your feedback is truly appreciated, and we're grateful to have you as a valued customer."
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Mark Walker

January 13, 2026

1  out of  5
rating by Mark Walker
"I found Abby Briley difficult to contact, failing to return my repeated calls. She said she was a top performer and very busy. Well she proved to be too busy for me. I call another State Farm agent in Roswell had a completely different experience."
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Gina Gattie

January 12, 2026

5  out of  5
rating by Gina Gattie
"Very sweet professional Customer Service"
We responded:
"Thank you for the great review, Gina. "